his Refund and Cancellation Policy outlines how you can cancel an order or seek a refund for a product or service purchased through our Platform.
Order Cancellations
- Cancellations will be accepted only within 7 days of placing the order.
- However, cancellation may not be accepted if:
- The order has already been communicated to the seller/merchant.
- The shipping process has already been initiated.
- The product is already out for delivery.
In such cases, you may choose to reject the product at the time of delivery.
Damaged or Defective Items
- If you receive a damaged or defective item, you must report it to our customer service team within 7 days of delivery.
- The request will be considered only after verification by the concerned seller or merchant.
- Please retain all original packaging and provide supporting images (if required) to help us process the claim efficiently.
Product Not as Described
If the product received is not as described on the website or does not meet your expectations, please contact our customer service within 7 days of receiving the product.
After evaluating your concern, our team will take an appropriate decision.
Products with Manufacturer Warranty
For products that carry a manufacturer’s warranty, we recommend you contact the manufacturer directly for service or claims.
Refund Processing
- In the event that a refund is approved, it will be processed within 7 working days from the date of approval.
- Refunds will be issued to the original method of payment.
For any refund or cancellation-related queries, please contact:
Hindvanture
2nd Floor, DSIDC Complex 73&74, near Bapu Park, Kotla Mubarakpur, New Delhi, Delhi 110003
Phone: +91 80763 10511
Working Hours: Monday – Friday (9:00 AM – 6:00 PM)