Introduction
This Privacy Policy describes how Hindvanture and its affiliates (collectively “Hindvanture”, “we”, “our”, “us”) collect, use, share, protect or otherwise process your personal data through our website https://hindvanture.com/ (hereinafter referred to as “Platform”).
Please note that you may be able to browse certain sections of the Platform without registering with us. We do not offer any product/service outside India via this Platform, and your personal data will primarily be stored and processed in India.
By visiting this Platform, providing your information, or availing any product/service offered, you expressly agree to be bound by the terms of this Privacy Policy, the Terms of Use, and the applicable service/product terms and conditions, and to be governed by the laws of India, including those related to data protection and privacy.
If you do not agree, please do not use or access our Platform.
Collection of Information
We collect your personal data when you use our Platform, services, or otherwise interact with us during the course of our relationship. This may include but is not limited to:
- Name, date of birth, address, contact details, email ID, etc. provided at the time of registration.
- Sensitive data like payment details or biometric data, only with your consent and as per applicable law.
- Your preferences, browsing behaviour, or other relevant data from use of the Platform.
We may also collect data related to your transactions on our Platform or partner platforms. In case your data is collected directly by third-party partners, their respective privacy policies will apply.
Caution: We do not ask for your banking passwords or PINs. Do not share such information with anyone claiming to be from Hindvanture. Report such incidents immediately to law enforcement authorities.
Usage of Information
Your data is used to:
- Provide and improve our services.
- Enable order fulfilment, payment processing, and customer support.
- Communicate offers, updates, and service-related messages.
- Detect fraud, ensure compliance with law, and resolve disputes.
- Conduct internal research, analysis, and surveys.
We may also use your information for direct marketing, with an option to opt out.
Sharing of Information
We may share your personal data with:
- Our group companies and affiliates.
- Business partners, service providers, logistics providers, payment processors.
- Government authorities, law enforcement, or legal bodies if required by law or in good faith.
We may disclose personal data to enforce our Terms of Use or Privacy Policy, protect our rights or safety of users, or comply with legal obligations.
Security Practices
We adopt reasonable technical and operational measures to secure your data. This includes secure servers and access controls. However, no online transmission can be fully secure. By using our Platform, you accept the associated security risks.
Users are responsible for safeguarding their login credentials and device access.
Data Retention and Deletion
You may delete your account via your profile settings. Alternatively, you may contact us at the email/phone number below to initiate account deletion. Please note:
- We may delay or deny deletion if there are pending orders, disputes, or legal holds.
- We retain data only as long as necessary or as required under law.
- Anonymized data may be retained for research and analytics.
Your Rights
You may access, correct, or update your personal data through account settings.
Consent
By using our Platform, you consent to the collection, use, and processing of your data as outlined here. If you provide information on behalf of another person, you confirm you have their consent.
You may withdraw your consent by writing to our Grievance Officer (details below), with the subject “Withdrawal of consent for processing personal data.”
Withdrawal of consent may limit or restrict our ability to offer services to you.
Policy Updates
Please check this page regularly for updates. We may revise this Privacy Policy to reflect changes in legal requirements or business practices, and may notify you where required by law.
Grievance Officer
Arun
Hindvanture
2nd Floor, DSIDC Complex 73&74, near Bapu Park, Kotla Mubarakpur, New Delhi, Delhi 110003
Contact Us: +91 80763 10511
Time: Monday – Friday (9:00 AM – 6:00 PM)